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Getting Started with Galxe Quest
Updated over 2 weeks ago

Galxe Quest

The leading platform for building web3 communities. Offering a simple, no-code solution, Galxe connects projects with millions of users through reward-based loyalty programs. Trusted by industry leaders like Optimism, Arbitrum, and Base, Galxe is your gateway to web3’s largest onchain distribution platform.

Galxe Space

Galxe Space is your user interface where participants discover, follow, and engage with your Quests. It lets users interact with the content you create and manage via the Galxe Dashboard.

Creation Guide

Create a Galxe ID before setting up a space.

  1. Connect your self-custodial wallet (e.g., MetaMask) to Galxe.

  2. Fill in your project details (name, intro, logo, category, token info).

  3. Click ‘Next‘.

  4. Bind your official X account (ensure it has at least 200 followers).

  5. (Optional) Bind your official Discord account by entering the server link.

  6. Deposit 12,000 G Tokens.

  7. Review and agree to the Galxe Terms of Use.

  8. Confirm the transaction in your wallet, paying the gas fee.

  9. Await confirmation (processing time may vary depending on network traffic).

  10. Success! Manage your Space on the Galxe dashboard.

New Galxe Spaces will have system-generated URLs.

Ownership Transfer

To transfer Space Ownership, please follow these steps:

  1. Go to your Dashboard page

  2. Navigate to Settings.

  3. Click on Accounts.

  4. Select the address to which you’d like to transfer ownership.

Important Note: Only EVM addresses can be designated as an Owner or Admin of a Space on Galxe.

If the owner is not present, you can contact live chat to proceed with the request.

Galxe Space Verified

Boost your Space’s impact on Galxe Quest by getting verified. Enjoy increased search credibility, priority recommendations, a customizable URL, and 400 bonus points for faster Space Tier progression.

Guide

Verification costs a non-refundable $300 USDC or USDT per year and supports Gravity, Ethereum, Binance Smart Chain, and Polygon networks.

  1. Connect your self-custodial wallet to verify ownership of your Space.

  2. Update your official links, go to the dashboard page, click on settings, and select 'edit' for your space links.

  3. Click the ‘Get Verified’ button to begin the verification process.

We will process your request within 1 business day and notify you of the outcome via email.

Galxe Space Refund

You can request a refund for your Galxe deposit 3 months after creation. Cancellations are not allowed within the first three months.

Guide

To request a refund, contact our live chat support. Refunds may be denied based on the Galxe Terms of Use if you:

  • Engage in deceptive practices.

  • Create campaigns that promote terrorism, hate, violence, or discrimination.

  • Use copyrighted material or trademarks without authorization.

Galxe has final discretion over refund eligibility.

Important Notes:

  • All refund requests are subject to review and approval.

  • There should be no active quests when requesting to close the space.

  • Space cancellation within the first three months of creation is not allowed to protect Galxe users' rights.

Galxe Dashboard

Your central hub for managing quests, overseeing your Space, and automating reward distribution.

Overview

Track metrics such as followers, participants, and page views to boost engagement. Monitor social media stats and stay updated with the latest news and events to refine strategies and enhance your Space impact.

Quests

Create and manage Quests with ease. Set up reward-based tasks and challenges, duplicate existing quests, or choose and customize templates. Track changes with the Change Log and evaluate performance using the Data Report feature.

Learn how to create a Quest here.

Leaderboard

Points on the Gravity network revolutionize loyalty point management with transparency, security, and efficiency, aligning with blockchain’s ethos. It turns points into blockchain assets with features like permission control, snapshots, and trading, paving the way for dynamic loyalty marketplaces.

Learn how to manage Points here.

Rewards Hub

The Rewards Hub connects you to the Space Tier Program. Advance through tiers to unlock exclusive benefits, track your Space’s progress, and earn points to boost visibility.

Discover the Galxe Space Tier Program here.

Gas Station

Deposit funds to cover gas fees for Quests, manage costs, and ensure smooth participation. Track payments, expenses, and credits from Space Tier advancements or Galxe initiatives.

Learn how to manage Gas Station here.

NFT Contracts

Deploy NFT contracts to gain full control and customization. Set royalties, manage transferability, or create soulbound tokens to tailor your NFTs to your needs.

Learn how to deploy NFT contracts here.

Settings

Keep your Space information accurate and credible by managing key aspects such as updating your email, deleting admins, and transferring ownership.

Learn how to manage Settings here.

Join us on Telegram

We’re excited to invite you to the Galxe Friends Telegram group—an exclusive space for our valued clients and partners. In this vibrant community, you’ll:

• Stay updated on the latest Galxe products and news.
• Connect and collaborate with other innovators in the space industry.

Join us and become part of the conversation: Galxe Friends Looking forward to seeing you there!

FAQs

What happens if I lose access to myself-custodial wallet?

If you lose access to your self-custodial wallet, you may lose control of your Galxe Space. It is crucial to securely back up your wallet's private keys and recovery phrases.

What should I do if I encounter an error during Space creation?

If you encounter an error message during Space creation, please reach out to our live chat support and provide any details about the error. Here is what might be helpful:

  • A short video (MP4) showing the exact error message (if possible).

  • Your EVM wallet address.

The more information you provide, the faster we can assist you.

How long does it take to process a refund request or verify a Space?

Refund requests and Space verification times can vary. Typically, processing takes a few business days, but it may be longer during peak times. We will notify you once your request is complete.

How can I transfer Space ownership if I am not the current owner?

If you need to transfer Space ownership and are not the current owner, please contact our support team. We will assist you with the necessary steps to complete the transfer.

I can't find my Space anymore. What should I do?

If you can't locate your Space, it might be due to account issues or deactivation. Please contact our support team for help in finding or resolving the issue.

Need to change your Space information after verification?

If you need to update your Space information after verification, contact our support team. We will assist you in making the necessary changes.

Can I use a social/email/non-EVM address to create a Space?

No, you need to use an EVM-compatible address (e.g., Gravity, Ethereum, Binance Smart Chain, Polygon) to create a Space.

What’s the difference between Galxe ID and Galxe Space?

Your Galxe ID is your personal identifier for accessing Galxe services, while a Galxe Space is a dedicated environment for managing and running Quests.

Can I create multiple Spaces using the same EVM address?

No, One Space per Owner: You can only own one Space with a single address. However, You can still manage multiple Spaces by being an admin on others'. 

Need More Space?
Create additional Spaces using a different address and assign admin privileges to others to manage your Space with you.

Will my Space and blue checkmark be revoked?

Your Space and blue checkmark may be revoked if you violate our Terms of Use. Please review our guidelines to ensure compliance.


Disclaimer: The blue checkmark signifies verification only and does not endorse or guarantee your project’s legitimacy. Under our permissionless model, creators are responsible for the accuracy and legality of their Quests and rewards. By using Galxe, you agree to the Terms of Service and Privacy Policy.


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