On November 9, 2026, we announced that Galxe is integrating its team and brand into Gravity to accelerate the development and adoption of Gravity L1. As part of this change, we will gradually shut down Galxe Quest, Galxe ID, Galxe Passport, and related services.
Gravity will continue to operate normally. The G token is not affected.
Over the past five-plus years, we've helped pioneer Web3 questing and given projects new ways to connect with their communities. To every project, creator, and community member who built with us: thank you.
Key dates
November 9, 2026 (effective immediately)
New campaigns can no longer be created on Galxe Spaces.
New subscriptions to Galxe+ are no longer available.
New subscriptions to Galxe Score are no longer available.
Galxe Passport minting has stopped.
December 5, 2026
Last day to participate in campaigns.
December 15, 2026
Last day to claim campaign rewards.
The Galxe website switches to read-only mode.
What this means for community users
You can still complete tasks in live campaigns until December 5, 2026.
You can still claim campaign rewards you have earned until December 15, 2026. After this date, reward claiming closes and the website becomes read-only. Please claim any rewards you are eligible for before December 15, 2026.
You can no longer mint a Galxe Passport or start a new Galxe+ or Galxe Score subscription.
What this means for projects and Space owners
New campaigns can no longer be created in your Galxe Space as of November 9, 2026.
Campaigns that are already live can still receive participation until December 5, 2026. Your participants can still claim rewards until December 15, 2026.
If you need a copy of your campaign data, you can request it by reaching out to our Support team through the Help Center chat.
What happens to user assets?
The following user assets remain safe:
Smart Balance (formerly Smart Savings) balances
Staked G tokens that have not yet been withdrawn
G tokens held in Gravity Alpha mainnet wallets
You will be able to claim these assets through an official claim process. We haven't announced the claim process yet, and we will share it separately through our official channels.
Waiting for further information
We're still confirming the following. We'll share updates on our official X account (@Galxe) and this Help Center as soon as they're ready.
How existing Galxe Passport, Galxe+, and Galxe Score purchases and subscriptions will be handled
How this change affects Galxe Earndrop
The official claim process for Smart Balance, unwithdrawn staked G, and G on Gravity Alpha mainnet
Stay safe
We will never ask for your wallet access, private key, or ask you to connect via non-official links.
Only trust announcements from our official X account (@Galxe) and this Help Center. Ignore direct messages or links that offer to help you claim or recover funds.
Frequently asked questions
Is Galxe shutting down?
Is Galxe shutting down?
Galxe is integrating into Gravity. We will gradually shut down Galxe Quest, Galxe ID, Galxe Passport, and related services. Gravity and the G token continue as normal.
Is the G token affected?
Is the G token affected?
No. The G token is not affected by this change.
Can I still create a campaign on Galxe?
Can I still create a campaign on Galxe?
No. New campaigns can no longer be created on Galxe Spaces as of November 9, 2026.
When is the last day to participate in a campaign?
When is the last day to participate in a campaign?
December 5, 2026.
When is the deadline to claim my campaign rewards?
When is the deadline to claim my campaign rewards?
December 15, 2026. After this date, reward claiming closes and the Galxe website becomes read-only.
What happens to the Galxe website after December 15, 2026?
What happens to the Galxe website after December 15, 2026?
The Galxe website will switch to read-only mode. You will not be able to claim rewards or participate in campaigns after this date.
Can I still mint a Galxe Passport?
Can I still mint a Galxe Passport?
No. Galxe Passport minting stopped on November 9, 2026.
Can I still subscribe to Galxe+ or Galxe Score?
Can I still subscribe to Galxe+ or Galxe Score?
No. New Galxe+ and Galxe Score subscriptions are no longer available as of November 9, 2026.
I already paid for Galxe Passport, Galxe+, or Galxe Score. Can I get a refund?
I already paid for Galxe Passport, Galxe+, or Galxe Score. Can I get a refund?
We're still reviewing how existing purchases and subscriptions will be handled. We'll share an update through our official channels.
Are my Smart Balance
Are my Smart Balance
(Smart Savings) funds safe?
Yes. Smart Balance balances remain safe. We will announce the official claim process separately.
I still have staked G or G tokens on Gravity Alpha mainnet. Did I lose it?
I still have staked G or G tokens on Gravity Alpha mainnet. Did I lose it?
No. Unwithdrawn staked G tokens and G tokens held in Gravity Alpha mainnet wallets remain safe. We will announce the official claim process separately.
When will the asset claim process be announced?
When will the asset claim process be announced?
We haven't announced a date yet. We will share the claim process on our official X account (@Galxe) and this Help Center.
What happens to Galxe Earndrop?
What happens to Galxe Earndrop?
We're still confirming how this change affects Galxe Earndrop. We'll share an update through our official channels.
Can I get a copy of my campaign data?
Can I get a copy of my campaign data?
Yes. Space owners can request a copy of their campaign data by reaching out to our Support team through the Help Center chat.
I have a Space deposit, can I get a refund?
I have a Space deposit, can I get a refund?
Space Owners can request a refund of their Space deposit 3 months after the Space was created. To request a refund, please reach our Live Chat through your Space Dashboard or through Help Center chat.
Where can I get help?
Where can I get help?
You can reach our Support team through the Help Center chat. We're currently receiving a high volume of messages, so replies may take longer than usual.
Official announcement