This article is for Galxe Space Owners managing Quests and Spaces. If you're looking for information as a community member, such as participating in quests & campaigns, please see our Community Member Help section.
Points on Gravity
Points on Gravity are managed and distributed directly on the blockchain. This ensures transparency, security, and efficiency for both projects and their communities.
All transactions are recorded on-chain, so users can verify their balances and history at any time.
Loyalty Points on Other Networks
Spaces can deploy their Points contract on Gravity or other supported networks.
By supporting multiple networks, projects gain the flexibility to:
Stay aligned with their ecosystem - Projects built on Solana, Sui, or Sei can issue loyalty Points directly on their native chain, creating a seamless experience for their users.
Improve accessibility for users - Community members can interact with Points using the same wallets and tools they already use on their preferred chain.
Leverage network-specific features - Different chains may offer unique technical advantages or integrations that projects can take advantage of.
Enhance user trust - On-chain issuance ensures that Points activity is verifiable and consistent with the broader blockchain environment of the project.
Before a project can launch its first Points quest, it must first deploy a Points contract.
When setting up, projects can choose from the following supported networks:
Gravity
Solana
Sui
Sei EVM
Notes:
Once a network is selected and the Points contract is deployed, it cannot be changed.
For existing spaces that wish to migrate their Points contract to a different network, please submit an application using the Loyalty Points Network Change form.
Set Gasless
By default, users are responsible for covering their participation gas fees on the Gravity network. To improve the user experience, enable the gasless option during your quest setup and ensure that your Gas Station has sufficient funds.
Note: If Gas Station funds are insufficient, users will see a prompt to pay gas fees to claim points.
Set Season Leaderboard
Season-based leaderboards on Galxe track and display the top point earners over a specific period. This feature highlights top contributors, rewards your community based on seasonal points, and maintains enthusiasm through ongoing participation. You can choose to activate or deactivate the Display Overall Leaderboard; if deactivated, users will not see the season's leaderboard.
Note: The start time for the leaderboard must be set for a future date (24 hours before set-up date) and cannot be scheduled for the past.
Download Season Leaderboard
Download Season Leaderboard
To download the season leaderboards, navigate to your Space dashboard, select the Leaderboard option, then click on the current season and choose download.
Set Exclusive Channel
Create private Discord channels for your most loyal users based on point accumulation. This feature rewards top community members with special access or privileges, fostering a sense of exclusivity and appreciation. Managing exclusive channels can enhance user retention and encourage active participation within your community.
Note: You must connect your Discord server before using this feature.
Distribute/Subtract Points
Efficiently allocate or subtract points by uploading a CSV file, in addition to running quests. This feature streamlines the distribution process, ensuring prompt awarding of points and maintaining user motivation. It’s also ideal for migrating points from external platforms or sources, allowing a seamless integration and management of large-scale point distributions.
How to:
Navigate to your Space dashboard
Look for 'Starboard' and click 'Loyalty points'
Scroll down and on the right side of the page, select the "Distribute/Subtract Points" option
Upload a CSV file containing the user's information.
Use positive integers to distribute points, and negative integers to subtract points.
Notes:
A single CSV file can contain at most 50k addresses. If it exceeds, please split it into multiple files first.
All point allocations or subtractions will be recorded on-chain and require sufficient gas station funds to operate.
Gain more insights
Utilize detailed reports to analyze your community's interaction with Points. This feature offers essential data on point distribution and user engagement, enabling you to refine reward strategies and enhance community involvement.
Note: The downloaded data is recorded on the Gravity network with wallet addresses in EVM format.
FAQs
Will Points be tradable in the future?
Will Points be tradable in the future?
Currently, Points on the Gravity network are not transferable. Stay tuned for announcements regarding any updates to this feature.
Are there any restrictions on point usage or redemption?
Are there any restrictions on point usage or redemption?
Points can be redeemed for various rewards, such as exclusive discord access. The specifics of the redemption process depend on how you design it through Galxe Quest or Galxe Quest integration.
What should I do if a user reaches out saying they did not receive their points?
What should I do if a user reaches out saying they did not receive their points?
If a user reports not receiving their points, first confirm that the point allocation was processed correctly by checking the transaction history on the Gravity network. Users need to claim their points on the Gravity network, which involves paying gas fees. Ensure the user has completed this step. If the points were correctly allocated and the user has paid the gas fees but still encounters issues, instruct them to contact Galxe Support for further assistance.
What criteria are used to rank users on the leaderboard when they have the same points?
What criteria are used to rank users on the leaderboard when they have the same points?
When users have the same points, leaderboard ranks are determined alphabetically by their Galxe ID.