Skip to main content
All CollectionsExplore and Earn with GalxeIdentity
Introducing Galxe Passport
Introducing Galxe Passport
Updated over a month ago

Galxe Passport

Pioneering the Future of Digital Identity. Galxe Passport is your key to seamless web3 experiences. It securely stores your identity information and allows you to use it across various applications without compromising your privacy, empowering users to take control of their own data. Powered by Galxe Identity Protocol.

Learn about the Galxe Identity Protocol and Passport data flow.

Passport V2

As Galxe Passport transitions to V2, both existing and new Passport holders will benefit from enhanced security and privacy features. This upgrade addresses false identities and positions Galxe as a leading identity verification solution provider.

V2 introduces three major advancements: the Private Data Vault, Facial Re-verification, and Timestamped Verification. This update integrates Galxe Passport with the Galxe Identity Protocol, enhancing security for all 960k Passport Holders.

Private Data Vault

Galxe Passport V2 introduces the Private Data Vault, a secure system for managing users' encrypted identity commitments and signed credentials. Designed for ease of use, it merges convenience with top-notch security and privacy. New users’ encrypted data will be stored in the Private Data Vault, compatible with the Galxe Identity Protocol. Leveraging Zero-Knowledge Proof (ZKP) technology, it guarantees complete privacy while maintaining accessibility, reinforcing Galxe Passport’s commitment to balancing privacy with usability.
​

Facial Re-Verification

Galxe Passport V2 allows projects to incorporate periodic facial re-authentication into their Know-Your-Customer (KYC) processes. This feature aims to eliminate false KYC verifications, especially for users who may have obtained their Soulbound Token (SBT) with counterfeit documents. Platforms requiring KYC compliance can enforce periodic facial verifications (e.g., every six months) to ensure biometrics match initial verification. This approach enhances the authenticity of users and minimizes false KYCs, supporting stringent compliance measures.
​

Timestamped Verification

To improve verification consistency and minimize falsified verifications, Galxe Passport V2 introduces timestamped selfie verifications. This feature includes:

  • Date and time of the first successful selfie verification

  • Date and time of the last successful selfie verification

  • Total number of successful verifications

This multi-dimensional credential provides platforms with a robust tool to assess user authenticity, enhancing the integrity of the verification process.

Verification Fees

Both Facial and ID verification fees is non-refundable. No refunds will be issued if your identity document is declined or if you are under 18.

Type

Fee

Description

ID

Verification

$5 USD

Required for initial ID verification.

Facial

Re-verification

$1 USD

Charged per facial re-verification.

Note:

  1. The Galxe Passport NFT is minted on the BNB Chain using this contract address.

  2. Persona is unable to support identity verification in the following restricted regions:

    • Crimea

    • Donetsk People’s Republic (DNR)

    • Luhansk People’s Republic (LNR)

    • Cuba (CU)*

    • Iran (IR)

    • North Korea (KP)

    • Syria (SY)

How to

Mint your Passport

New users will be onboarded directly to Galxe Passport V2.

  1. Visit Galxe Passport: app.galxe.com/passport.

    1. Click “Log in”

    2. Connect your self-custodial EVM wallet (e.g. MetaMask) to Galxe.

  2. Click Mint Now to create your Passport.

    1. Agree to the Terms and Conditions and click Continue.

  3. Pay using Smart Savings or get a free Mint with a Galxe+ subscription.

  4. Enter your email address and verify it with the 5-digit code sent to you.

  5. Upload your ID documents.

    1. Choose your language (default is English).

    2. Select the country that issued your ID.

    3. Select the type of ID (e.g., Driver License, State ID, Passport).

    4. Upload your ID (follow the capture tips provided).

    5. Wait for Persona to process your ID documents:

      • Country Mismatch: The ID doesn’t match the selected country.

      • ID Type Mismatch: The ID doesn’t match the selected type.

      • Pending verification: Wait for Persona's email update.

      • Success verification: Check Persona’s email for next steps.

      • Declined verification: Check Persona’s email for reasons.

  6. Complete the Selfie Verification.

    1. Wait as Persona processing your selfie verification:

      • Pending verification: Wait for Persona's email update.

      • Success verification: Check Persona’s email for next steps.

      • Declined verification: Check Persona’s email for reasons.

  7. Encrypt your data by setting a strong password.

  8. Confirm the transaction.

  9. Wait for confirmation (processing time may vary).

  10. Success! View your Galxe Passport on your dashboard.

Note:

  1. Payment via Smart Savings requires sufficient balance. After depositing into Smart Savings, please allow 5-10 minutes for the deposit to reflect before proceeding to mint your Passport.
    ​

  2. Galxe+ members are eligible for a one-time waiver of the $5 ID verification fee when minting their Galxe Passport. For any subsequent verifications, the standard fee applies.

Upgrade to V2

Users with a Galxe Passport V1 can upgrade to V2 and migrate to the Galxe Protocol.

Video Guide

  1. Visit Galxe Passport: app.galxe.com/passport.

    1. Click “Log in”

    2. Connect your self-custodial EVM wallet (e.g. MetaMask) to Galxe.

  2. Click “🫧” to start the migration to Passport V2.

  3. Decrypt your password.

  4. Click “Continue” to proceed with the migration.

  5. Success! View your upgraded Galxe Passport on your dashboard.

Note: Ensure you have the correct password to complete the migration process.

Complete Facial Re-verification

Certain projects on Galxe Quest may require users to complete facial verification for Sybil prevention. In such cases, you need to re-verify your identity.

  1. Visit Galxe Passport: app.galxe.com/passport

    1. Click “Log in”

    2. Connect your self-custodial EVM wallet (e.g. MetaMask) to Galxe.

  2. Click “📷” to start the Face Verification process.

  3. Decrypt your password.

  4. Pay with Smart Savings.

  5. Complete the Selfie Verification.

  6. Success! View your Face Verification timestamp on your dashboard.

Note: Re-verification is necessary if you participate in a quest with an outdated facial verification timestamp. The updated timestamp will appear in the bottom left corner after successful re-verification.

Revoke your Passport

  1. Visit Galxe Passport: app.galxe.com/passport

  2. Connect your self-custodial wallet (e.g., MetaMask) to Galxe.

  3. Click "Switch Network" if you are not on the BSC Network.

  4. Click “🗑️” to initiate the revocation process.

  5. Click “Continue” after reviewing the passport revocation details.

  6. Decrypt your password.

  7. Click “Authorize and Delete” to grant Galxe access to your data for revocation.

  8. Confirm the transaction.

  9. Await confirmation (processing time may vary depending on network traffic).

  10. Success! Check your revoked status on your dashboard.

Note: After revoking your passport, please wait 30 days before minting a new Galxe Passport.

FAQs

What’s Persona’s role in the process?

Persona is a third-party vendor responsible for maintaining the algorithm that validates your ID. They access your identity information to check for duplicate IDs but do not link specific identities to wallet addresses.

Will I remain anonymous after minting a Galxe Passport?

Both Galxe and Persona do not retain a link between your wallet address and identity information. As a result, your anonymity is fully preserved after minting a Galxe Passport.

How is my identity stored, and who can access it?

Your identity information is encrypted with your password, and only you can decrypt it. Galxe does not store this data in plain text, so no one, including Galxe, can access your identity information without your explicit permission.

Can I mint a new Galxe Passport with the same identity?

You can mint only one Galxe Passport per Galxe ID.

Once you revoke your Passport, it cannot be used for transactions until you mint a new one. There is a 30-day waiting period before you can mint a new Passport.

What happens if I forget my Galxe Passport password? Can I reset it?

Losing your password is like losing your wallet keyphrase.

Your KYC information is encrypted with your password using cryptographic algorithms. Without your password, neither we nor anyone else can decrypt it. Although you can still use your Galxe Passport as proof of identity, you won’t be able to access encrypted personal data for re-verification, migration to Passport V2, or sharing with third parties.

How can I use my Galxe Passport?

Partners, such as IDO or INO platforms, may integrate the Galxe ID SDK to request your identity information for compliance. By granting these partners access to your Galxe Passport's identity information, you eliminate the need for repeated verifications on their platforms. Additionally, the Galxe Passport SBT may be used to prevent Sybil attacks.

Is a Galxe Passport mandatory to use Galxe?

No, minting a Galxe Passport is not required to use Galxe's features. Partners are not obligated to use Galxe Passport Holder credentials in their quests. The decision to include Galxe Passport Holder credentials is up to the space creators.

Does the Galxe Passport Holder credential reveal my identity in Quests?

No, the Galxe Passport Holder credential only verifies the presence of the Galxe Passport NFT in your wallet. Your identity information is not revealed when participating in Galxe Quest. The Galxe Passport NFT is minted on the BNB Chain using this contract address.

What if government agencies request user information from Galxe?

Galxe adheres to a strict privacy policy that ensures your information remains secure and inaccessible to third parties, including government entities. Since Galxe does not store data in plain text and cannot decrypt it without your permission, such disclosures are not possible.

Why was my ID or Selfie declined?

Persona may decline your identity documents for reasons including, but are not limited to:

  • Incorrect document provided

  • ID already used with another wallet

  • ID has expired

  • Missing required fields

  • ID too blurry (please use your phone camera)

  • ID appears to be tampered with

  • ID is an electronic replica

  • ID photo is already used in another verification

  • Under 18 years of age

You have the option to pay and retry the verification process. However, please be aware that passing the verification is not guaranteed, especially given your previous attempts.

What if my facial re-verification is declined?

You can continue using Galxe features or participate in Galxe Quest that do not require Galxe Passport V2 credentials with the "Last verification time no later than [ Period set by projects ]" requirement.

Scenario: Your last face re-verification is stamped May 29, 2023, 00:00:00.

  • If a quest utilize Galxe Passport V2 Holder credentials with a "Last Verification time no later than June 1 2024, 00:00:00," and your last face re-verification is stamped May 29, 2023, 00:00:00, you cannot participate.
    ​

  • If a quest utilize Galxe Passport V2 Holder credentials with a "Last Verification time any time," and your last face re-verification is stamped May 29, 2023, 00:00:00, you can participate.

How can I obtain a refund if my ID is declined?

The verification fee is non-refundable. No refunds will be issued if your identity document is declined or if you are under 18.

Can I pay for a re-verification if my ID is declined?

While you can pay for re-verification, your identity may still be declined by Persona. Consequently, you would be paying for the same result. Please note that the passport verification fee in Passport V2 is non-refundable.

Can I transfer the Galxe Passport?

No, the Galxe Passport is a soulbound token and is non-transferable.

How do I get a Galxe Passport on mobile?

You can obtain a Galxe Passport on mobile using a mobile browser in the same way as on the desktop version. Note that the Galxe app does not support Passport minting. Please follow the steps provided here closely.

How do I see my NFT in my MetaMask wallet?

If your Galxe Passport NFT isn't visible in your MetaMask wallet, it may be hidden. Follow these steps to either locate it under hidden NFTs or manually add it:
​
1. How to Unhide Your Galxe Passport NFT in MetaMask

  • Open MetaMask and go to the ‘NFTs’ tab.

  • Scroll to ‘View Suspicious NFTs’ and check if it’s there.

  • Click on the NFT and mark it as ‘Not Suspicious’.
    ​
    ​Note: Hiding tokens or NFTs does not affect your actual ownership; your balance on the blockchain remains unchanged, and you can easily unhide them later.
    ​

2. If It's Not in Hidden NFTs, Manually Add the NFT:

a. Find the Contract Address & NFT ID:

  • Log in to the Galxe website.

  • Go to your profile.

  • Click on your Galxe Passport NFT.

  • Find the contract address and NFT ID in the NFT details section.

b. Import the NFT into MetaMask:

  • Connect MetaMask to Binance Smart Chain.

  • In the ‘NFTs’ tab, click ‘Import NFTs’.

  • Enter the contract address and NFT ID.
    ​
    ​Note: If your NFT still isn't visible after these steps, double-check that you're connected to the correct network (Binance Smart Chain) and that the contract address and NFT ID are accurate.

Which countries’ identity documents are not supported?

Persona is unable to support identity verification in the following restricted regions:

  • Crimea

  • Donetsk People’s Republic (DNR)

  • Luhansk People’s Republic (LNR)

  • Cuba (CU)*

  • Iran (IR)

  • North Korea (KP)

  • Syria (SY)

Disclaimer: The verification fee is non-refundable. By using Galxe Passport, you agree to our Privacy Policy and Terms of Service. Please review these terms carefully before minting.

Mint your Passport

Did this answer your question?