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How to Connect & Unbind Your Social Media Accounts
How to Connect & Unbind Your Social Media Accounts

Learn how to unbind your social media accounts (Discord, Twitter, GitHub, and email) from Galxe ID with these simple steps.

Operation Team avatar
Written by Operation Team
Updated over a week ago

Binding and Unbinding Social Media Accounts with Galxe ID

Do note that each social media account can only be bound to one Galxe ID at a time. If you need to switch to a new Galxe ID or suspect that your wallet or social media accounts have been compromised, you'll need to unbind the affected social media accounts from your current Galxe ID.


Connecting Your Accounts to Galxe

Here's how to connect your social media accounts to your Galxe ID:

  1. Connect your wallet to Galxe.

  2. Click on your avatar and select "Settings" from the drop-down menu.

  3. On the Settings page, click on "Social Link".

  4. Connect the social media account you want to link to your wallet.


Unbinding Your Accounts

To unbind a social media account from your Galxe ID, follow these simple steps:

  1. Connect your wallet on Galxe.

  2. Click on your avatar and choose "Settings" from the drop-down menu.

  3. On the Settings page, click on "Social Link."

  4. Click "Remove" next to the account that you want to unbind.

ℹ️ Note: When Unbinding social accounts do not forget to disconnect them from their respective applications.

Example

How to Find Your Social IDs

Twitter Accounts

  • Click here and enter your Twitter username (it is written after @ in your profile)

Discord Accounts

  • Enable Developer Mode in Advanced tab of Account settings

  • Click on your username and click Copy User ID

Telegram Accounts

  • Go to Telegram app

  • Find @getmyid_bot and press 'start'

  • Account ID will be displayed in the first line of the bot reply
    (e.g. "Your user ID: 12344563452")

Common Errors

GraphQL error: Account is already registered

If you encounter this error message: "GraphQL error: account is already registered"

One of your Social Accounts is already registered to another address.

If you recognize the address and have access to it, log in with that address on galxe.com and complete the steps in Section 1.

Follow these steps if you receive the error message above and you do not have access to that wallet:

  1. Submit an Unbinding request here. In the "Type of community support" section, choose Galxe Unbind Social Media Account Request. You'll need to provide your Social Account ID and username
    (e.g. Discord: defaultuser#1234, ID 12984920488593).

  2. If you want to unbind Discord through an Unbinding request, make sure that your account is a verified member of the Galxe Discord Server.


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