🪝 Phishing is the most common type of social engineering attack, typically using spoofed email addresses and links to trick people into providing login credentials, seed phrases, or other personal information. Variations of phishing attacks include:

🐳 Whaling is another common variation of phishing that specifically targets top-level business executives and the heads of government agencies. Whaling attacks usually spoof the email addresses of other high-ranking people in the company or agency and contain urgent messaging about a fake emergency or time-sensitive opportunity.
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Successful whaling attacks can expose a lot of confidential, sensitive information due to the high-level network access these executives and directors have.

🗣️ Scareware is a form of social engineering in which a scammer inserts malicious code into a webpage that causes pop-up windows with flashing colors and alarming sounds to appear. These pop-up windows will falsely alert you to a virus that’s been installed on your system.
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You’ll be told to purchase and download their security software, and the scammers will either steal your credit card information, install real viruses on your system, or (most likely) both.

🪤 Baiting is a type of social engineering attack that lures victims into providing sensitive information or credentials by promising something of value for free. For example, the victim receives an email that promises a free gift card if they click a link to take a survey. The link might redirect them to a spoofed Office 365 login page that captures their email address and password and sends them to a malicious actor.

☎️ The fraudulent practice of making phone calls or leaving voice messages purporting to be from reputable companies such as Galxe to induce individuals to reveal personal information, such as seed phrases and private keys.

These are the addresses from which you should expect to receive legitimate communications. Be cautious of emails from any other addresses claiming to be from Galxe, as they may be phishing attempts.

Marketing & Business Team

Please note: Always verify the authenticity of any links, particularly when connecting your wallet. Be cautious of social engineering and scams, and only interact with official Galxe platforms.

Socials

Official Communication Channels: Always check for official announcements and updates on Galxe's official website, social media, or in-app notifications.

Here’s an example:

Phishing messages usually use generic greetings like "Dear Customer" instead of your name.

Messages with poor grammar, spelling errors, or awkward phrasing may be fraudulent.

Be cautious of messages that create a sense of urgency or warn of account suspension.

Personal Information: Legitimate platforms like Galxe will never ask for sensitive information like your password or seed phrase.
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Urgent Actions: Be wary of urgent requests, especially those that involve financial transactions or personal data.

Guaranteed Returns: Be skeptical of offers that promise high returns with minimal risk.
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Unofficial Partnerships: Verify any claims of partnerships or collaborations with other projects.

Device Compromises: Watch for signs of unauthorized access to your device, such as unusual software installations or strange network activity.
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Account Anomalies: Keep an eye on your Galxe account for any unexpected changes or suspicious transactions.

Verify the Sender: Always double-check the sender's email address and the legitimacy of any unexpected messages. Consider referencing the official channels if unsure.
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Avoid Clicking Suspicious Links: Be cautious of links that seem too good to be true or lead to unfamiliar websites.
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Beware of Urgent Requests: Legitimate platforms such as Galxe rarely demand immediate action, especially when it involves sensitive information.

Strong, Unique Passwords: Create complex passwords that are difficult to guess.
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Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security.
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Keep Software Updated: Regularly update your device's operating system and security software.

Contact Galxe Support: Report any suspicious activity to Galxe's official support channels. https://app.galxe.com/support
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Provide Details: Include screenshots, timestamps, and any relevant information to help Galxe investigate.

Stay Informed: Keep up-to-date with the latest cybersecurity trends and threats.
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Learn About Social Engineering: Understand the tactics used by scammers to manipulate people.